Office Manager Position

Life Balance Counseling & Wellness is a thriving private practice in Lasalle, IL.  We are seeking to hire a highly organized, self-motivated, experienced office manager/billing specialist.  If you have excellent customer service skills and are a self-motivated, problem solver, this job could be for you!   Life Balance has a healthy, enjoyable workplace atmosphere and is a very fast paced environment. 

You must be able to handle sensitive patient data and maintain confidentiality.  You must also be able to solve problems and multi-task without sacrificing accuracy.  Top candidates would have experience or familiarity with mental health and be service-driven.  Top candidates would also have insurance billing experience.


  • Register clients for psychiatry and therapy services
  • Manage clinician and psychiatry schedules 
  • Process all insurance and client payments
  • Problem solve insurance claim issues
  • Handle all phone calls and emails regarding scheduling or billing concerns
  • Comfortable with calling insurance companies to address billing issues
  • Run reports and manage data (must be able to navigate excel proficiently)
  • Track and order all inventory
  • Run monthly statements and compile mailings
  • Navigate insurance companies to assist in submitting and processing claims
  • Receive and sort incoming mail, deliveries and manage outgoing mail
  • Participate in marketing and community relations events as needed

Position requirements

  • High School diploma (required)
  • Bachelors Degree (preferred)
  • Proficient in Microsoft Office (word and excel) and Google products
  • Excellent verbal and written communication skills
  • Maintain a professional appearance
  • 2 years administrative experience, ideally in a healthcare setting (preferred)

How to apply

Send cover letter and CV/Resume (including 3 references) to Jesi Dergance, LCSW at

Only applicants that qualify for an interview will be contacted.


2428 Chartres Street, La Salle, IL

(815) 780-8765

“Courage doesn’t happen when you have all the answers. It happens when you are ready to face the questions you have been avoiding your whole life.”

– Shannon L. Adler

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